- Introduction These are the general terms and conditions ("Terms") applicable to all services and products offered by our company ("Company"). These Terms and Conditions are binding on all clients and users who choose to use our services and products.
- Orders Orders can be taken via the online shop, email or telephone. Upon receipt of an order, the client will be acknowledged and provided with an estimated delivery or handover date.
- Prices and payments The prices of our products and services are set according to the current price list. Payments can be made in cash, by bank transfer or by credit card. In the event of failure to make payment on time, the Company reserves the right to suspend or cancel the order.
- Delivery The Company undertakes to deliver the ordered goods or services as soon as possible. However, delivery dates are only indicative and may be influenced by various factors such as the traffic situation or the availability of the goods. The Company reserves the right to vary delivery dates depending on the type of order.
- Complaints In the event that the Client discovers any defect in the goods or services, the Client is obliged to immediately inform the Company within 2 days of receipt of the goods. The Company will then proceed in accordance with the Consumer Protection Act.
- Personal data protection The company undertakes to protect the personal data of clients in accordance with applicable legislation and to use it only in the context of business relations. The client has the right to be informed about the processing of his/her personal data and to request redress in the event of unauthorised processing.
- Changes to the Terms The Company reserves the right to change or amend these Terms at any time. The new Terms will be published
